Terms & Conditions
Access to and use of Green Envy Ornament and the products and services available through the website are subject to the following terms, conditions, and notices (“Terms of Service”). By browsing through these Terms of Service and using the services provided by our website (www.greenenvyornament.com) you agree to all terms of Service along with the Privacy Policy on our website, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.
We reserve the right to review and withdraw or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.
Privacy
Our Privacy Policy incorporated by reference in these Terms of Service sets out how we will use the personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy and warrant that all data provided by you is accurate and up to date.
The exactness of the Product
The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your computer’s display of the colors accurately reflects the color of the items. Your items may vary slightly from those images.
All sizes and measurements of items are approximate; however, we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions, and prices of items are as accurate as possible.
Pricing
We ensure that all details of prices appearing on the website are accurate, however, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you we will treat the order as canceled. If you cancel and you have already paid for the goods, you will receive a full refund (may include shipping charges).
Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.
Discounts and Vouchers
Any amount of voucher or discount deducted at the time of placing order deducted from the order value shall not be refunded on any cancellation or return of order.
Payment
Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.
Payment options are available (Through Cashfree)-
• UPI
• Debit card/ Credit Card and
• Cash on Delivery *
COD charges shall be applicable in case payment mode chosen as cash on delivery(Additional to shipping charges)
*We may Disable COD in some cases.
If your payment is debited to your account after a payment failure, it is normally rolled back to your bank account within 7 business days For any further clarification, you can Contact Us.
Violation & Termination
You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered.
Order Status
You can check the status of the order by simply going to “order history” and refer the status column for the status.
Service & Complaints:
The satisfaction of our members is close to our hearts. Therefore we endeavor to deal with your concerns as quickly as possible and always provide you with our feedback after receiving your input. For service inquiries, please Contact Us.
Returns
No item purchased online can be returned at the store in any circumstances.
Incorrect Order Or Product Damaged When Received:
We take utmost care while packing your order to ensure that the right product reaches you in the safest way. However, in case of receiving the order, if the product is incorrect or is damaged in transit, the same would be replaced. The process is hassle-free.
In such cases, all you would have to do is that intimate us on the same day of receiving the order by calling us on the contact number mentioned on the Contact Us page and your request would be taken care of.
In case you fail to intimate on the same day of receiving an incorrect or damaged product, the product will be considered sold and would not be replaced or refunded.
Disclaimer of Guarantee:
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. All products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability and title.
Privacy Policy
User’s information and privacy:
We are committed to protecting all information that you share with us. We have accordingly developed this privacy policy to protect your personal information and keep it confidential. We ensure that your personal information is secure online.
We seek to protect your rights of privacy on systems and the site (www.greenenvyornament.com). However, we would not be liable for any unauthorized or unlawful disclosures of your personal and confidential information made by you or any third parties who are not subject to our control.
Cookies:
Like many other transactional websites, we may use “cookies” to improve your experience on our website and to save your time. Cookies are little tags that we assign to your computer when you first visit our website to enable us to recognize you when you return to the website.
Personal Information provided by You is used only:
- to facilitate Your use of the Website;
- to respond to Your inquiries or fulfill Your requests for information about the various services;
- to provide you with information about our products/services and to send You information, materials, and offers;
- to improve the services, content, and advertising on the Website
- to send you important information regarding the Website, changes to Website’s terms, conditions, and policies and/or other administrative information;
- to personalize your experience on the Website by presenting advertising, products and offers tailored to You;
- to help You address Your problems with the Website including addressing any technical problems;
- if You purchase any product from the Website, to complete and fulfill Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide
- You with related customer service;
- for proper administering of the Website;
- to resolve disputes; troubleshoot problems; help promote a safe service; collect money;
- to conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
Security:
The security of your personal information is very important to the Company. We have aligned physical, administrative and technical safeguards designed to protect your personal information from unauthorized access. Also, the Company uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details.
Advertising:
The Company uses some third parties to administer a limited set of advertisements on our website and portals. During this process, no personal information is leaked. However, aggregate profile information, such as the user community, may be used in the selection of advertising to make sure that it has relevance to the user.
Use of Services:
Your use of services on greenenvyornament.com and your provision of information in connection with these services is purely voluntary. You will always have the option of whether to perform the transaction and provide this information or not. However, to open an online service account or perform a service transaction, you will be required to provide some personal information. Whether to perform the transaction is up to you.
If you choose to provide us with personal information, we will use that information to help us get you the product or information you have requested.
Important Disclaimer:
Although the Company provides full security and secrecy to your personal information, we urge you to be careful with very sensitive information and do not share it with any third party claiming to be related to the Company on separate emails/phone calls, etc. The Company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and the Company takes no responsibility for the same.